Gift Card and Loyalty Terms

Garces Gift Card and Loyalty Terms

The following Garces Gift Card Agreement describes the terms and conditions that apply to the prepaid account of your Garces Gift Card. By using your Garces Gift Card, you agree to the terms of this agreement. Please keep a copy of this agreement for your records.

About Your Account
The Garces Gift Card is issued to you by Garces Restaurant Group, Inc. It allows you to load a dollar value on to your Garces Gift Card for future purchases at participating Garces  restaurants*. The dollar value that you assign to your Garces Gift Card is a prepayment only for the goods and services of participating Garces restaurants. No credit card, credit line, overdraft protection or deposit account is associated with a Garces Gift Card. Unless otherwise required by law or permitted by this agreement, any amount on your Garces Gift Card is nonrefundable and may not be redeemed for cash. No interest, dividends or any other earnings on funds deposited to a Garces Gift Card will accrue or be paid or credited to you by Garces Restaurant Group, Inc. The value associated with the Garces Gift Card is not insured by the Federal Deposit Insurance Corporation (FDIC). We reserve the right not to accept any Garces Gift Card or otherwise limit use of a Garces Gift Card if we reasonably believe that the use is unauthorized, fraudulent or otherwise unlawful.

    Gift cards may used for : Food and Beverage Purchases at our Participating Locations


    MAY NOT BE USE FOR: Online purchases, Special Events and Catering Sales, Sagauro Hotel locations, Mercat Chicago, concession sales at venues including by not limited to; Kimmel Center, Merriam Theater, Academy of Music, and DistritoTaco truck events.


Fees and Expiration of Card Balances

    Garces does not charge any fees for the issuance, activation or use of your Garces Gift Card. Your Garces Gift Card has no expiration date.

Receipts and Statements

    Cardholders are not sent statements of itemized transactions from a Garces Gift Card account. You can check the balance of your Garces Gift Card or review recent transactions on your Garces Gift Card at http://garcesgroup.com/card. You will need to have your Garces Gift Card available in order to access your account. The account balance for a Garces Gift Card also will appear on your receipt from a point-of-sale register. When you use your Garces Gift Card, you will receive a receipt if you request one but will not be asked to sign the receipt. The receipt will indicate that the purchase was made using a Garces Gift Card and will provide the remaining balance of your Garces Gift Card. You should keep your receipts and check your online statement to ensure that your account balance is correct.

Billing Errors, Corrections

    We reserve the right to correct the balance of your Garces Gift Card account if we believe that a clerical, billing or accounting error occurred. If you have questions regarding your transaction history or any correction, or if you dispute any transaction or correction that has been assessed against your Garces Gift Card, please complete the Gift Cards HELP FORM or call us at 267-284-7935. We will conduct an investigation and communicate the results and correct any error that we verify as soon as we finish the investigation. If no error was found, we will communicate an explanation. We shall have no liability for any billing error unless you provide us notice within 60 days of the date of the transaction in question. You should monitor your transactions and account balances closely.

Registration, Liability for Unauthorized Transactions

    Because your Garces Gift Card is used like cash for purchases from Garces, you are responsible for all transactions associated with your Garces Gift Card, including unauthorized transactions. However, if your Garces Gift Card is lost, stolen or destroyed, the Card can be replaced with the balance remaining on it at the time of your call, but only if you have registered it with us. To register your Card, please visit garcesgroup.com/card. Please notify us immediately if you change any of your registration information.
    If your Garces Group Card becomes lost, stolen or damaged, you should contact us immediately by completing the Gift Cards HELP FORM or calling 267-284-7935 . Your Garces Gift Card balance is only protected from the point in time you notify us that your Garces Gift Card is missing. We will freeze the remaining balance on your Garces Gift Card at the time you notify us and will assign that remaining balance to a replacement Garces Gift Card.

Privacy Statement
For information concerning how we collect, use and disclose information concerning the Garces Gift Card, you should refer to our privacy statement.

Changes to This Agreement

    We may amend the terms of this agreement at any time, including any rights or obligations you or we may have. In addition, we will post the terms to the modified agreement on our website. As permitted by applicable law, any change, addition or deletion will become effective at the time we post the revised agreement to our website or as otherwise stated in our notice to you. Unless we state otherwise, the change, addition or deletion will apply to your future and existing Garces Gift Cards. You are deemed to accept the changes, additions or deletions if (1) you do not notify us to the contrary in writing within 20 days of the date of our notice or such other time specified in the notice, or (2) you use your Garces Gift Card after such notice period.

Cancellation of This Agreement

    We may suspend or terminate this agreement and revoke or limit any or all of the rights and privileges granted to you at any time without notice or liability. Termination may result from your fraudulent or unauthorized use of the Garces Gift Card. If we terminate this agreement without cause, we will refund or issue store credits equal to the balance held in your Garces Gift Card account less any amounts that you may owe us.

Arbitration Rights

    Please read this section carefully. It affects rights that you may otherwise have. It provides for resolution of most disputes through arbitration instead of court trials and class actions. Arbitration is final and binding and subject to only very limited review by a court. This arbitration clause shall survive termination of this agreement.

Binding Arbitration

    This provision is intended to be interpreted broadly to encompass all disputes or claims arising out of our relationship. Any dispute or claim made by you against us (or against any of our subsidiary, parent or affiliate companies) arising out of or relating to this Agreement or your use of the Garces Gift Card (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory) will be resolved by binding arbitration except that (a) you may take claims to small claims court if they qualify for hearing by such a court, or (b) you or we may choose to pursue claims in court if the claims relate solely to the collection of any debts you owe to us. However, even for those claims that may be taken to court, you and we both waive any claims for punitive damages and any right to pursue claims on a class or representative basis.

Arbitration Procedures

    You must first present any claim or dispute to us by contacting our Customer Service department to allow us an opportunity to resolve the dispute. You may request arbitration if your claim or dispute cannot be resolved within 60 days. The arbitration of any dispute or claim shall be conducted in accordance with the American Arbitration Association (AAA) as modified by this agreement. The AAA Rules and information about arbitration and fees are available upon request from the AAA (call 1-800-778-7879 [Call: 1-800-778-7879] ) or online at adr.org. You and we agree that this agreement evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the U.S. Federal Arbitration Act and federal arbitration law. Unless you and we agree otherwise, any arbitration will take place in Philadelphia, PA, and will be conducted in the English language. An arbitrator may not award relief in excess of or contrary to what this agreement provides, order consolidation or arbitration on a class wide or representative basis, or award punitive damages or any other damages aside from the prevailing party’s actual damages, except that the arbitrator may award on an individual basis damages required by statute and may order injunctive or declaratory relief pursuant to an applicable consumer protection statute. In any arbitration applying the AAA Rules applicable to large/complex cases, the Arbitrators must also apply the Federal Rules of Evidence, and the losing party may have the award reviewed in accordance with the review procedures set forth in the AAA Rules. Any arbitration shall be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award. Judgment on any arbitration award may be entered in any court having proper jurisdiction. If any portion of this arbitration clause is determined by a court to be inapplicable or invalid, than the remainder shall still be given full force and effect.

Costs of Arbitration

    All administrative fees and expenses of an arbitration will be divided equally between the customer and Garces Restaurant Group, Inc, except that for claims of less than $1,000, the customer will be obligated to pay $25 and we will pay all other administrative costs and fees. In all arbitrations, each party will bear the expense of its own counsel, experts, witnesses and preparation and presentation of evidence at the arbitration.

Waiver of Punitive Damage Claims and Class Actions

    By this Agreement, both you and we are waiving certain rights to litigate disputes in court. If for any reason this arbitration clause is deemed inapplicable or invalid, you and we both waive, to the fullest extent allowed by law, any claims to recover punitive or exemplary damages and any right to pursue any claims on a class or consolidated basis or in a representative capacity.

Governing Law – Pennsylvania

    This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania notwithstanding any conflict of law rules.

Disclaimers and Limits of Liability

    Garces Restaurant Group, Inc. and its affiliates make no representations, warranties or conditions of any kind, express or implied, with respect to the Garces Gift Card, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement, or any warranty arising by usage of trade, course of dealing or course of performance. Garces Group does not represent or warrant that your Garces Gift Cards will always be accessible or accepted.
    In the event that Garces Restaurant Group, Inc. or its affiliates are found liable to you, you shall only be entitled to recover actual and direct damages and such damages shall not exceed the last balance held on your Garces Gift Card. Garces Restaurant Group, Inc. and its affiliates shall have no liability for any incidental, indirect or consequential damages (including without limitation loss of profit, revenue or use) arising out of or in any way connected with this Agreement, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, even if we or our authorized representatives have been advised of the possibility of such damages. In no event shall Garces Restaurant Group, Inc. or its affiliates have any liability for unauthorized access to, or alteration, theft or destruction of a Garces Gift Card through accident, misuse or fraudulent means or devices by you or any third party, or as a result of any delay or mistake resulting from any circumstances beyond our control.
    The laws of certain states or other jurisdiction do not allow limitations on implied warranties, or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have rights in addition to those contained in this agreement. In such jurisdiction, our liability is limited to the greatest extent permitted by law.

Assignment

    We may assign all or part of this agreement without such assignment being considered a change to the agreement, and without notice to you. We are then released from all liability. The assignee shall have the same rights and obligations as the assignor and shall agree in writing to be bound by the terms and conditions of this agreement.

Entire Agreement, Construction

    This agreement is the complete and exclusive statement of agreement between you and Garces Restaurant Group, Inc, and supersedes and merges all prior proposals and all other agreements. In the event that any provision of this agreement shall be determined to be illegal or unenforceable, that provision will be eliminated to the minimum extent necessary so that this agreement shall otherwise remain in full force and effect and enforceable. Headings herein are for convenience of reference only and shall in no way affect interpretation of this agreement.

Garces Loyalty Program

  • You will begin earning points from the moment you first use your card, but you must register your card to receive your rewards.
  • Once you have registered your card on-line ** $25.00 registration reward will be queued to your account, it will become active when your card is swiped at the POS and aviailable the following visit.
  • You must present your card at the time of dining, points for previous visits will not be awarded
  •  Claims for missed points for a visit after registering your card must be made within 30 calendar days
  •     May not combine multiple offers, points cannot be transferred or combined
  •     Limit one Loyalty Card per table
  •     Points are only earned for purchases in participating locations

    Buena Onda has it's own rewards program, please their website for details.
    Coffee Club benefit is limited to takeout prepared coffee and espresso drinks, hot and iced tea beverages at  the Garces Trading Co. kiosk at J.G. Domestic in the Cira Centre lobby

  •     Coffee Club 10th cup free is the current value of a large 16oz or larger brewed coffee at the time the benefit is earned.
  •     $25 gift card will be in the form of an added gift card balance to the Garces Loyalty Card on which it was earned. $25 balance is available to be redeemed on your next visit to any Garces Group location in PA or NJ
  •     Points for the frequent diner program excludes; Gift Cards, valet, Special Event fees and commissions, room fees, gratuities, deposits, and forfeit deposits, and taxes
  •     Rewards available for in-store purchases only; online purchases are not eligible for rewards related to the Garces Group Loyalty Program.

$25 Holiday Bonus Card

    Received as a guest at a Holiday Event
    Has $25 printed on the front of the card
    Valid January 1, 2017 - February
    Valid at Restaurant locations only - Excluding Buena Onda
    Limit one Card per Table

Holiday Bonus Card

    Buy $100 get $20 free during the holiday season
    Valid January 1, 2017 - February